Terms of service

 

Sales Conditions and Terms

Last updated: 16 June 2026

These Sales Conditions and Terms apply to all purchases made on ONE MORE LUCK ("we", "us", "our"). By placing an order, you confirm that you have read, understood, and agree to these terms.

1. Order Placement

By placing an order on ONE MORE LUCK, you agree to purchase products under these Sales Conditions and Terms.

After submitting your order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. A contract is formed only once your order has been accepted and shipped.

We reserve the right to refuse or cancel orders in cases including but not limited to:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraud or misuse

2. Product Availability

All products are subject to availability.

We make reasonable efforts to ensure stock accuracy; however, in rare cases, items may become unavailable after purchase. If this occurs, we will:

  • Inform you as soon as possible
  • Offer a replacement product (if available), or
  • Issue a full refund

3. Pricing and Payment

All prices are shown in the applicable currency and include or exclude taxes depending on your location, as displayed at checkout.

We reserve the right to update prices at any time. However, price changes will not affect confirmed orders.

Payment is required at the time of order placement. We accept secure payment methods such as credit cards, debit cards, and other payment providers shown at checkout.

All payments are processed securely through third-party payment providers.

4. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframes shown at checkout.

Delivery times are estimates only and may vary depending on destination, customs procedures, or carrier delays.

Shipping costs are displayed at checkout before purchase confirmation.

Customs and Import Duties

For international orders, customs duties, import taxes, or local charges may apply. These costs are the responsibility of the customer and are not included in our prices unless explicitly stated.

5. Right of Withdrawal (EU Consumers)

If you are a consumer located in the European Union, you have the legal right to withdraw from your purchase within 14 days without giving any reason, in accordance with EU consumer law.

The withdrawal period expires 14 days after you receive your order.

To exercise this right, you must inform us clearly at:
📧 contact@onemoreluck.com

You may be required to return the goods in their original condition. Refunds will be issued in accordance with applicable law.

6. Returns, Refunds and Damaged Items

We aim to ensure customer satisfaction.

If you receive a damaged or defective item, please contact us within 14 days of receiving your order.

We may request:

  • Photos of the item
  • Order details
  • Packaging condition

Depending on the situation, we will offer:

  • Replacement
  • Exchange
  • Refund

Refunds (where applicable) will be processed to the original payment method.

7. Product Descriptions and Images

We strive to ensure all product descriptions, images, and details are accurate.

However, minor variations may occur due to:

  • Lighting or screen settings
  • Manufacturing differences
  • Packaging updates

Such variations do not affect the legal conformity of the product unless otherwise required by law.

8. Intellectual Property

All intellectual property rights related to content on ONE MORE LUCK remain the property of their respective owners or licensors.

No content from this website may be copied, reproduced, or distributed without prior authorization.

9. Privacy and Data Protection

We process personal data in accordance with applicable data protection laws, including the GDPR.

For more information, please refer to our Privacy Policy.

10. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Consumer statutory rights under applicable EU law

To the fullest extent permitted by law, we are not responsible for:

  • Indirect or consequential damages
  • Delays caused by carriers or customs
  • Errors outside our reasonable control

11. Modification of Terms

We may update these Terms from time to time.

The version applicable to your order is the one in force at the time of purchase.

We recommend reviewing the Terms before placing each order.

12. Non-Affiliation Disclaimer

ONE MORE LUCK is an independent business and is not affiliated with, endorsed by, or sponsored by any of the following companies or their subsidiaries:

  • Konami (publisher of Yu-Gi-Oh!)
  • Nintendo, Creatures Inc., or Game Freak (creators of Pokémon)

All trademarks, logos, and brand names remain the property of their respective owners.

Any mention of these brands is strictly for descriptive and identification purposes only, to indicate the products being sold.

13. Authenticity and Product Sourcing

We take reasonable steps to source products from trusted suppliers and distributors.

We do not claim official affiliation with the brand owners listed above unless explicitly stated.

14. Customer Support and Community

We aim to provide responsive customer support and a positive customer experience.

We also encourage a respectful community environment for collectors and enthusiasts.

15. Trademark Notice

All trademarks, including but not limited to:

  • Yu-Gi-Oh! (Konami)
  • Pokémon (Nintendo / Creatures Inc. / Game Freak)

are the property of their respective owners.